1. Items collected: Name, email, inquiry details
2. Purpose of collection: Receiving and responding to inquiries, service improvement
3. Retention period: Retained for one year after the inquiry is resolved, then destroyed (however, if retention is required by applicable law, it will be kept for that period)
4. Right to refuse consent: You may refuse consent to the collection and use of your personal information; however, if you do not consent, your inquiry cannot be submitted.